Online shopping is huge in China; the November 11 sales (for the 11.11 “single guys holiday”) easily outdo America’s Black Friday, but online shopping isn’t so easy if you can’t read Chinese. Besides having to read Chinese to find out the details about the product, which often includes a very long drawn out sales page with a lot of neon type, you have to engage in a chat with the seller to get more specifics. Something a simple as buying cocoa powder takes my husband at least 20 minutes. Seriously.
So for everyone who prefers to order in English, and without interacting with the seller, meet my new favorite retailer, Vitacost. They have a huge selection of food and beauty products, many of which are organic and natural. I was thrilled to find coconut oil for $25, compared to the $40 I paid in China. I also ordered some vitamins, cocoa powder, coffee and protein powder.
I’ve really been wanting to use more coconut oil in our meals and my husband wanted a certain vitamin, so I was so excited about this and really hoped it would work out well. And it did!
I’ve heard of Vitacost before, but didn’t realize that they ship to China. When a friend told me about this, I was skeptical, thinking the shipping will be outrageous. But it’s not. They use SF Express and DHL Global to ship from the USA to China. There’s a flat rate for up to a certain weight (and the weight is calculated as you add things to your cart so you can be sure to maximize your limit), and then a per pound weight for each pound above that. With Shun Feng Express your order can’t exceed a value of $160. And of course you have to pay import fees and taxes upon arrival. You can get more details about shipping and customs here.
My order was just over $100, $25 for shipping and then 60 yuan in taxes that I paid the delivery person.
There are, of course, some restrictions as to what cannot be imported. Mainly for China it’s meats and seeds. Don’t try to order them thinking it will go unnoticed; from the way it was taped, my package was opened twice. Once at customs in Hong Kong and the other in Tianjin. Everything was in the box and not damaged at all.
Not only is Shun Feng Express cheaper, it comes with tracking. My order arrived in Hong Kong less than 48 hours after ordering, but then got held up there for a week. When I called to inquire, they told me that it wasn’t anything with my package, just a delay. After it arrived in Tianjin, it was in my house less that 24 hours later. From the time stamps, they work round-the-clock! Less than 30 minutes after it arrived in town, it was in my community.
With SF Express, you do need a Chinese friend to help you upload their ID card to the SF website after you order and the order has to be addressed to that person. I thought I could use my passport, but they only accept Chinese ID cards so I used my husband’s name as the recipient and then uploaded his ID card. But you only have to upload the ID card the first time. Subsequent orders still need the same name, but the actual address and telephone number doesn’t matter. I don’t think you need to to this with DHL Global; that’s the only benefit that I can see since it’s more expensive and slower.
Get $10 off your first order of $30 or more by clicking here. (If you do order, I also get a $10 credit.)